Administration Clerk

Administration Clerk
Position Summary:

The Administration Clerks role is to schedule and coordinate appointments to meet the needs of the patients and providers. Directs calls to proper destinations. Updates and maintains demographics and health card numbers; and works in a team environment with set guidelines and processes.

Qualifications & Experience

The ideal candidate may possess:

  • Certificate or Diploma from a recognized Office Administration program with a minimum 2 years experience in an office setting
  • Previous experience working in a call center would be an asset
  • Completion of a Medical Terminology course is an asset
  • Proficiency with MS Office Suite
Knowledge & Skill
  • Ability to handle a high volume of phone calls professionally and efficiently; Courtesy, patience and tact in dealing with people
  • Experience with scheduling and book maintenance of provider schedules an asset
  • Knowledge and experience making payment transactions and using a paging system
  • Excellent word processing, typing and proofreading skills
  • Demonstrated ability to provide excellent client service evidenced by well-developed communication skills, both verbal and written
  • Demonstrated ability to deal with difficult situations and problem-solve solutions to meet patient and provider expectations
  • Well-developed self-awareness, self-management and social awareness skills
  • Demonstrated ability to build and maintain successful and positive working relationships
  • Excellent organizational and prioritization skills; able to meet deadlines
  • A solid track record of maintaining privacy of patient information
  • Accuracy and attention to detail
  • Demonstrated success in living the values of GHC

*Note: This position will close on January 16, 2024.

We look forward to hearing from you and welcoming you to the Algoma District Medical Group and the Group Health Centre family.
Closing Date:
November 1, 2024
Posting ID:
#04-05-2024
Positions Available:
2
Department:
Administration
Salary / Pay Rate:

$23.56– $24.50

Status ( FT / PT / CAS / Temp:
Temporary Full-time
Union:
CUPE
Hours of Work:
  • Monday to Friday – Business Hours
  • Weekends & Holidays Off
Related Careers
Expires:
November 30, 2024
Expires:
December 31, 2024

Apply Today

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Group Health Centre is committed to an application and interview process and a work environment that is inclusive and barrier-free. Those selected for interviews will be required to demonstrate their qualification and required skills and abilities as outlined above.

Accommodation will be provided in accordance with the Ontario Human Rights Code / AODA. Applicants need to make any accommodation requests for their application or interview process known in advance by contacting the Human Resources Department at 705-759-5513.

Closing Date:
November 1, 2024
Posting ID:
#04-05-2024
Positions Available:
2
Department:
Administration
Salary / Pay Rate:

$23.56– $24.50

Status (FT / PT / CAS / Temp):
Temporary Full-time
Union:
CUPE
Hours of Work:
  • Monday to Friday – Business Hours
  • Weekends & Holidays Off
Related Careers
Expires:
November 30, 2024
Expires:
December 31, 2024